Sales Policy for Vivibabymart.com

Effective Date: December 26, 2024

At Vivibabymart.com, we are committed to providing our customers with high-quality baby products at competitive prices. By placing an order on our website, you agree to the following terms and conditions of this Sales Policy. Please read the policy carefully before making a purchase.

1. Order Acceptance and Cancellation

  • Order Confirmation: When you place an order on Vivibabymart.com, you will receive an email confirmation acknowledging receipt of your order. This does not mean your order has been accepted.
  • Order Acceptance: Orders are subject to acceptance by Vivibabymart.com. We reserve the right to refuse or cancel any order at our discretion, including orders placed with incorrect pricing, availability issues, or suspected fraudulent activity.
  • Order Cancellation: If you need to cancel your order, please contact us immediately at info@vivibabymart.com or (607) 749-7894. Once an order has been shipped, we can no longer cancel it, and you will need to follow our return process.

2. Pricing and Payment

  • Pricing: All prices displayed on Vivibabymart.com are in USD and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be added during checkout.
  • Payment Methods: We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available on our website.
  • Payment Processing: Payment must be received in full before an order is processed. Orders will not be processed until payment is confirmed.

3. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods for domestic orders within the United States. Shipping costs are calculated based on the size and weight of your order, as well as your delivery address.
  • Processing Time: Orders are typically processed within 1-3 business days. Please allow additional time for orders placed during busy seasons or holidays.
  • Delivery Time: Estimated delivery time is usually 5-7 business days for standard shipping. Delivery times may vary depending on your location.
  • Shipping Confirmation: Once your order has been shipped, you will receive a tracking number via email, so you can track your shipment.

4. Taxes

Sales tax will be calculated based on your shipping address and applicable local laws. If your order is subject to sales tax, the tax will be displayed at checkout before you complete your purchase.

5. Product Availability

We strive to keep all products listed on Vivibabymart.com in stock. However, due to demand fluctuations, some items may be out of stock. If a product is unavailable after your order is placed, we will notify you via email and provide options such as backordering the item or issuing a full refund.

6. Product Descriptions

We make every effort to ensure that our product descriptions, images, and prices are accurate. However, errors may occur. If you receive an item that differs from its description or is defective, please contact us immediately so we can assist you with a resolution.

7. Return and Refund Policy

  • Returns: If you are not satisfied with your purchase, we accept returns within 30 days of delivery. Please refer to our Refund and Returns Policy for further instructions.
  • Refunds: Refunds will be issued to the original payment method. Refund processing may take 7-10 business days from the time we receive the returned item. Please note that shipping fees are non-refundable unless the return is due to an error on our part.

8. Limitation of Liability

To the fullest extent permitted by law, Vivibabymart.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our liability is limited to the amount you paid for the product.

9. Governing Law

These terms and conditions are governed by the laws of the State of New York, United States. Any disputes arising from the use of Vivibabymart.com will be handled in the state or federal courts located in New York.

10. Contact Us

For any questions or concerns regarding our Sales Policy, please feel free to contact us:

By making a purchase on Vivibabymart.com, you agree to these terms and conditions. Thank you for choosing Vivibabymart.com for your baby product needs!